Mastery Charter Schools’ redesign sought to integrate blended learning and culturally-responsive teaching. Translating that model into specifics would require input from a variety of stakeholders: students, teachers, and families. The design team carefully considered who to interview, how to ensure that interviewees felt authentically heard, and what questions to ask to get specific input. The team conducted multiple rounds of interviews, intentionally seeking out the voices of disengaged students, in particular.

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